About Issara Institute
Issara Institute is an independent non-profit organisation based in Southeast Asia and the United States tackling issues of human trafficking and forced labour through worker voice, partnership, and innovation. Issara has extensive experience in supporting both workers and business with grievance remediation and systems strengthening. Issara partners with global businesses through their Strategic Partners program to improve access to grievance mechanisms and remediation, and identify and address needed improvements in policy and practice.
Issara Institute's worker voice channels include a 24-hour multi-lingual helpline, social media messaging such as Facebook (which has over 200,000 followers across three languages), “Line” and “Viber”, and the “Golden Dreams” smartphone application. “Golden Dreams” – in Burmese and Khmer - provides key information and peer-to-peer sharing on employment and recruitment conditions, policy and news updates, and a new recruitment marketplace to connect job seekers to real open jobs in Thailand.